By: Maria Williams
Where most contractors would cut corners and engage in “burn and turn projects,” Founder and CEO Chris Stinton says his team at Honest Exteriors is dedicated to a different approach. With a commitment to quality and integrity, they prioritize long-lasting solutions over the “common quick fix.”
In an industry often plagued by shortcuts and minimal oversight, Honest Exteriors is leading the charge in revolutionizing the roofing sector. Founder and CEO Chris Stinton‘s commitment to a hands-on approach has become the hallmark of the company’s operations. By prioritizing meticulous attention to detail, adherence to manufacturer specifications, and an unwavering dedication to safety, the team at Honest Exteriors is not just installing roofs; they’re reshaping industry standards.
At Honest Exteriors, cutting corners isn’t an option. Unlike other companies that may only send a field supervisor to briefly check in on a project, Honest Exteriors prioritizes hands-on involvement throughout every stage. Stinton emphasizes the importance of constant supervision, recognizing that managerial oversight is key to ensuring quality workmanship and safety.
“Our approach is definitely more hands-on,” says Stinton. “A lot of other businesses will do the most minimal overhead with a lean operation, whereas we’ll go through checklists to ensure that we’re making a good impression on our client and their neighbors.”
“Being more hands-on goes a long way compared to taking a risk and not having somebody supervising the crew as frequently,” he explains. But their commitment to excellence extends beyond just supervising crews. Honest Exteriors takes on the challenge of advocating for homeowners when dealing with insurance adjusters—something that a lot of other roofing companies just won’t do, especially on a high level of knowledge.
“Dealing with insurance companies is a big challenge because we have to document and photograph what the damages are to the property without knowing the conditions prior to a hail storm,” he says. “There can be a lot of gray area in taking into account how a storm affected the home. So we have to break through that conversation with the insurance adjuster on site which gets challenging because they might perceive something different than us.”
However, navigating the intricacies of roofing projects involves more than just skilled labor and attention to detail. It requires a deep understanding of building codes and manufacturer specifications to ensure compliance and repairability are considered in order to obtain the necessary permits.
This too can be challenging, especially when dealing with adjusters ingrained in outdated practices. These individuals may resist adhering to modern standards in favor of cost-saving measures, even at the expense of essential components like ice and water protection.
With algorithms and calculations dictating payouts, contractors like Honest Exteriors find themselves grappling with the uphill battle of convincing carriers to prioritize quality and codes over short-term savings. In an industry where every detail matters, overcoming these obstacles is not just a matter of expertise but a testament to the company’s commitment to excellence and integrity.
It’s evident Honest Exteriors is dedicated to more than simply fixing roofs—it’s also embracing cutting-edge technology to tackle even the most challenging projects. Utilizing drones and specialized safety equipment, the roofing company can access steep or tall roofs with ease, but its innovation doesn’t stop there. With tools like Hover, a 3D modeling and measurement system, it can provide detailed reports and visualizations for clients, allowing them to see exactly how different materials and colors will look on their homes.
“The design aspect of it is really nice for clients that want to see what different materials of product colors for siding will look like on their home, and then all the colors that go with it. So it gets to be pretty fun on the design side,” he says.
Stinton explains the process of guiding clients through the myriad of options available, from premium roofing choices to siding selections tailored to withstand the test of time.
Transparency is the key to success in construction, with Honest Exteriors providing clear and upfront pricing and expectations it really ensures our clients have peace of mind in their decisions. They are fully informed with automatic updates throughout each phase of their project’s life cycle. This empowers them that they’ve made the right decisions for their home. The results of a satisfied client after are the referrals of their friends and neighbors which are greatly appreciated.
From the outset, Stinton and his team focus on making a positive impression on clients, maintaining cleanliness on the job site, and consistently delivering quality work. For Stinton, going the extra mile isn’t just a commitment to clients; it’s a philosophy that extends to his team, fostering a culture of excellence and dedication.
Honest Exteriors is based in Eden Prairie, MN and serves the Minneapolis/ St Paul area. To learn more about the company, be sure to visit their website which now offers instant roof quotes!
Published by: Khy Talara
