As a home-goods products retailer, Shopaway offers a wide variety of products ranging from home decor, bed and bath, kitchen supplies and other necessary items a home needs. With the continued growth of online shopping, Shopaway has become a top-choice within the United States looking for high-quality furniture without leaving the comfort of their homes. Co-Founded by visionary Damani Norman, Shopaway is a manifestation of his vision which is to run a successful online company with all their home needs.
To further reiterate its commitment to customer experience, Shopaway invested in more customer service representatives in 2021. “Between now and the end of next year, Shopaway hopes to be the top name delivering transformative products to people’s homes. We intend to offer the most affordable prices that other brands cannot match,” Director of Operations Katherine Harrison said. “Our long line of affordable, essential, organic and timeless home goods are all anyone needs to build the beautiful space they can call home,” she added.
Shopaway Group has won new customers and retained existing customers thanks to exceptional service delivery and quality products that the customers enjoy. The company has a consistent track record of delivering products to customers within two to three days of placing the order. This guarantee has placed Shopaway up there in the big leagues by earning customers’ trust and loyalty.
Shopaway has earned its place as an inspiring company in the e-commerce and home decor niche. Known for its mobile-friendly website, speedy delivery, reliable delivery time, and affordable prices, the Florida-based company is trailblazing for other upcoming home-good brands.
With its continuous focus on naturalness, simplicity, and unique affordable products, Shopaway continues to stamp its feet firmly in the e-commerce world. Over the next few years, Damani Norman sees Shopaway Group expanding into a multinational group with a presence in many countries globally. Shopaway Group is also on a mission to revolutionize customer service in the e-commerce industry by placing customers’ needs first before anything else.
“Acquiring customers is the easiest bit but keeping them is where the real work lies. We take pride in retaining our customers and earning their loyalty and have built our brand premise on these,” Damani said.